We monitor progress and track outcomes to ensure people make the quickest and best possible recovery
Our innovative clinical model seamlessly integrates clinical expertise with industry leading technology to ensure the highest possible clinical quality and outcomes.
Effective Treatment Co-ordination
All cases are managed by a dedicated case manager, responsible for ensuring treatment progresses in a timely and efficient manner, whilst overseeing recovery.
Fast Case Note Retrieval
Case Managers are able to add or view any notes following conversations with therapists related to progress, plus can upload clinical reports that have been submitted.
Our robust and secure Case Management system is able to produce a range of reporting, highlighting effectiveness of our treatment as well as many other KPIs. System integration with all healthcare partner systems.
Clarity of Clinical Reports
As each case is monitored by an internal case manager, so we are able to review each clinical report that is submitted to us, ensuring quality and clarity before we submit them back to our referrers.
Our Clinical Supply Lead continually evaluates and audits the clinical effectiveness of each clinical expert by reviewing evidence based outcome measures and SLA performance.
Clinical Outcome Measures
We utilize a standardised outcome data set which are reported against on every case to demonstrate improvements in symptoms and functioning. To demonstrate change, additional metrics are captured in response to individual need.
Patient Experience Questionnaires
Over 98% of clients confirm they feel the service helps them to better understand and address their difficulties, and over 97% of clients feel they get the help that matters to them.
All personal data and information related to treatment is held securely. Having achieved ISO27001 certification, CBT Clinics demonstrates that it is following international information security best practices.